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About Us

Bytes And Cookies Technologies LLP, established in November 2023, builds upon the rich legacy of RaChiT Software Solutions, established in May 2009.

RaChiT has a proven track record of delivering exceptional IT and ITES solutions to prestigious clients worldwide, including ERP and CRM Software Solutions, Business Process Automation Solutions, Website designing services, Social Media Management and Digital Marketing Services, Customer Support and Tele-sales services, along with setting up hundreds of successful call centers across the globe. Bytes And Cookies takes this expertise a step further, focusing exclusively on providing best-in-class Call Center and Digital Marketing services.

We are equipped with expert Team of seasoned Professionals and best-in-class infrastructure and technology to deliver exquisite solutions.

What We Do ?

We offers its services to the Organizations who want to digitize and automate their business processes and who want to optimize and strengthen their business processes through Software Solutions, Amalgamated with Analytical and Comprehensive MIS reports. We combine advanced technical expertise & creativity, and this is how a unique and user-friendly project is created! The size of your project does not matter. From small macros to much more complex software projects, website creation for a small or big business or an expansion of existing products, we have a solution for all.

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Our Vision

“Destining satisfaction of customers, through kaizen & value additions in our products, services & processes.”

Our Mission

“Streamlining and optimizing our processes continually and keep learning, so as to remain inline with our Vision”

Our Principles

Quality

We focus on Client’s satisfaction & Quality that can only be achieved through sincere efforts, intelligent direction & skilful execution. Not only our Deliverables possess high quality standards, but our Associates, our Office and our Infrastructure reflect the same.

Customer Centric

A customer is the most important visitor on our premises. He is not dependent on us - We are dependent on him. He is not an interruption in our work - He is the purpose of it. He is not an outsider to our business - He is part of it. We are not doing him a favor by serving him - He is doing us a favor by giving us an opportunity to do so. We have absorbed this thought by keeping our customers as top priority.

Constant Learning & Development

Learning is an ongoing process. The day when you stop learning is the day when you are out of the race. We believe that it is important to keep abreast with latest technologies and development areas. Hence, we always strive hard investing a lot of resources in learning, defining, ripping up and then redefining. We keep on learning with our experiences that help us to grow better. The attitude of constant learning will result in development. For our associates also, we emphasize on learning and follow the process of learning something new on a monthly basis.

All You Save is All You Earn

We believe saving is earning which is very well adopted in our Business Model. We have designed it in such a way, so as to minimize the costs and maximize the savings. With the same concept we are able to deliver the unique and the best on a marginal profit. We believe in Work together and Grow together and hence we are sharing our benefits with our Customers and our Associates too.

Our People

Our Associates are our assets. Today where we stand is the result of hard work and dedication of our team. We have a team of highly efficient and self driven associates. Each & every team member is focused to achieve client’s satisfaction by delivering quality work. Recognitions and Rewards are something that our Associates have in enough.